Terms of Use
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. THEY MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THIS SITE. YOUR USE OF THIS SITE CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS, AND ANY CHANGES TO THESE TERMS AND CONDITIONS AFTER THEY ARE POSTED. DO NOT USE THIS SITE IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS. WE RESERVE THE RIGHT TO CHANGE THESE TERMS AND CONDITIONS AT ANY TIME, AS WE SEE FIT.
Customer Information
We never subscribe your name, email address or mailing address to any mailing lists or databases, except for Lyon & Healy West’s parent, sister, subsidiary and affiliated companies. To learn more about how we protect customer information, please see our Privacy Statement.
Pricing, Specifications and Availability
Prices, specifications and availability of products are subject to change without notice. Due to the changing nature of the computer market, and because of the technical differences in the equipment of our customers, product descriptions may not reflect current technical information, and we cannot be responsible for photographic differences in product size, shape and color.
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Published prices do not include shipping, sales tax and insurance. We are required by law to collect sales tax on all shipments to the state of Utah.
Payment & Shipping Information
Paying by Credit Card
You may pay by American Express, Discover, Visa and MasterCard. We do not add any credit card surcharges. Please see our Privacy Statement for more information about your credit card safety.
Shipping
Upon checkout, you will be given a variety of shipping options via USPS or UPS to choose from (applicable charges will apply). Orders are processed Monday – Friday (except holidays). US Orders: Orders must be placed before 2:00PM Mountain Standard Time for same day shipping. To better ensure rush delivery in the US, please contact Lyon & Healy West at 1.877.621.3881 (1+801.355.2686). For all urgent orders, please call 1.877.621.3881 for item availability.
We ship only to locations within the United States by United Parcel Service (“UPS”) or United States Postal Service. We cannot be responsible for lost or damaged packages. UPS charges include prepaid insurance up to the limits specified by UPS. If your package is sent by UPS and is lost or damaged, you may contact UPS. Harp.com reserves the right, at its sole discretion, to cancel any orders submitted for shipment to a freight forwarder or similar entity.
Return Policy
All returns must have prior authorization. Email [email protected]. Music, books and harp strings are not returnable unless defective. All CDs and videos must be unopened and in their original plastic wrap unless defective. All merchandise must be returned within 30 days from the date of invoice. All returns must be returned prepaid. Replacements will be shipped postage free with standard service. Extra charges may apply for rush shipments. Returns are subject to a 25% restocking charge. Additional terms apply.
Trademarks & Copyrights
This site and all materials, images, audio and video clips, information and any other content of whatever nature displayed or transmitted on or over this site (“content”), is the property of Harp.com and/or its licensors and is protected from unauthorized copying and dissemination by copyright law, trademark law, and other intellectual property laws. Any use or modification of the content or any part of the content for any purpose, other than as expressly permitted by there terms and conditions, constitutes an infringement of our copyrights, trademarks and other proprietary rights. You may not reproduce, create derivative works from, republish, upload, post, transmit, use on any other web site or transmit or distribute in any way whatsoever any content from www.harp.com without our prior written permission. You may, however, download or make one copy of the content for personal, non-commercial home use only, but all copyright and other notices must be left intact. Nothing contained on this site shall be deemed as granting, by implication, estoppel, or otherwise, any license or right to use this site or any content, except as expressly permitted above or with our prior written permission or the permission of any third party that may own the trademark or copyright of content on this site.
Miscellaneous
Links to Third Party Sites
We provide links to third party sites for your convenience. The inclusion of any link does not imply our endorsement of the site. When you link to a third party site, you leave the www.harp.com site. The linked sites are not under our control and we are not responsible for the content of any linked site or any link contained in a linked site.
Disclaimer of Warranty for Use of the www.harp.com Site
www.harp.com provides this site and its contents on an “AS IS” basis. We make no warranty or representation as to this site, either express or implied, including the warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability for Use of the www.harp.com Site
Harp.com IS NOT RESPONSIBLE OR LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHER INDIRECT DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS SITE OR ITS CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL HARP.COM’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION RESULTING FROM YOUR USE OF THIS SITE, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, EXCEED US $1.00.
Governing Law
This site is operated from within the United States. We make no representation that content on this site is legal or appropriate for use from outside the United States. This agreement is governed by and construed in accordance with the laws of the State of Utah, as it is applied to agreements entered into and performed therein. Any action brought to enforce this agreement or matters related to this site will be brought in either the state or federal courts of the State of Utah; provided, however, that we have the right to institute judicial proceedings against anyone in any other jurisdiction to enforce our rights under this agreement through specific performance, injunction, reformation of contract or similar equitable relief. If any provision of this agreement is unenforceable for any reason, that provision will be severed from this agreement and the remaining provisions of this agreement will remain in full force and effect. This agreement constitutes the entire agreement between you and Harp.com concerning your use of this site.
Internet Fraud
In the interest of preventing Internet fraud, Harp.com reserves the right refuse to ship any order that is submitted with an untraceable or free email address, or an invalid telephone number.
Comments & Questions
We appreciate your comments about our site. However, any comments, ideas, suggestions or other communications sent to the site become the sole property of Harp.com, and we may use all such communications in any manner, including reproducing, disclosing and publishing them, without compensation to you. If you have any questions or complaints, please contact us at [email protected].